Company Description:

ELLA L. BENJAMIN
210-5 Leila Lane Toronto Ontario M6A 2M7
Tel. 416-785-6025 email: ebenjamin29@yahoo.ca


OBJECTIVE
Please accept my resume as an application for Administrative Assistant position within your organization.


HIGHLIGHTS OF QUALIFICATIONS

• Over 5 years of experience performing administrative and clerical duties
• Excellent written and verbal communication skills
• Multi-phone line reception and telephone protocol
• Computer skills: Word, Excel, Access, PowerPoint, Internet, E-mail; Typing 55 WMP
• Highly responsible with outstanding organization and planning skills
• Maintains positive and effective relationships with customers and sponsor partners
• Excellent time management skills, able to complete tasks in timely manner
• Reliable, flexible, hard worker, dependable and punctual

WORK EXPERIENCE

CLIENT SERVICE REPRESENTATIVE 2001-2007
Wells Fargo Financial Retail Services Mississauga, Ontario
• Billed Processed Applications, Memberships and Cancellations
• Maintained all office correspondence and scheduling; Administrative support to Management team
• Received and registered invoices, forms and recorded documents
• Input data into computerized databases templates
• Verified accuracy and completeness of data; Identified, labelled and organized electronic storage media
• Maintained a library of electronic storage media and data

ADMINISTRATIVE ASSISTANT 1996-2001
Ministry of Community and Social Services Toronto, Ontario
• Handled client inquiries in a prompt and courteous manner
• Determined eligibility, prepared and also processed health and dental benefit claims; dissemination of medical files to the advisory board
• Calculated and input data
• Obtained and verified client information using CIMS Online and CWT systems
• Managed office correspondence
• Operated multi-line phone system, Staffed the desk reception
• Created and maintained office filing system


ELLA L. BENJAMIN
210-5 Leila Lane Toronto Ontario M6A 2M7
Tel. 416-785-6025 email: ebenjamin29@yahoo.ca


NEW ACCOUNTS CLERK/IMAGING OPERATOR 1990-1995
Eaton’s Credit Corporation Toronto, Ontario
• Assessed, evaluated, processed credit applications; Co-ordinated training sessions for new staff
• Assisted management team with implementation of various new projects; Performed various office duties including correspondence and filing

COMMUNITY INVOLVEMENT

COMMUNITY ASSISTANT - FOOD WAREHOUSE 2005-2007
Community Food Bank Toronto, Ontario
• Received and sorted incoming supplies
• Stored items in an orderly and accessible manner in a warehouse, supply room area
• Processed incoming donations, issued, distributed food for usage; replenished food supplies

COMMUNITY ASSISTANT 2005-2007
Homeless Shelter Toronto, Ontario
• Prepared and served hot meals to the homeless; cleaned, peel, slice and trim foodstuffs using manual and electric appliances
• Supplied food such as hot sandwiches, hamburgers and salads
• Portioned and wrapped food or place it directly on plates for service to homeless, and package take-out food; Served homeless at counters or buffet tables

COMMUNITY FUNDRAISER 2003-2007
Community Charity Events Toronto, Ontario
• Gathered, researched, prepared communications material for donations
• Developed and organized ceremonies and other events for publicity, fundraising and information purposes

EDUCATION

Administrative Assistant Diploma 2008- 2009
Canadian Business College Toronto, Ontario

Business Skills 1994- 1995
Eaton’s Credit Corporation Toronto, Ontario

High School Diploma Trinidad, W. I.
St. Phillips Eastern Commerce