Company Description:
Job Title: Server AssistantFull time and Part time available
Reports To: Restaurant Manager
JOB SUMMARY
As the Server Assistant, you will be responsible for supporting the Servers with tables maintenance, clearing and resetting them neatly, rapidly and completely according to restaurant specification. Server Assistants provide essential assistance to the Front Of House team by inspecting all tables for the proper mise en place, cleanliness and completeness. They practice a high level of floor awareness and have exceptional knowledge of all food and beverage items. Server Assistants help with food running as well as monitor food quality to ensure restaurant presentation standards.
KEY RESPONSIBILITIES
• Answer questions about food, beverages, wine and other restaurant functions and services when necessary
• Communicate with Servers and Hosts to maximize seating
• Inspect all tables for proper mise en place, cleanliness and completeness
• Practice a high level of floor awareness and clear/clean as required
• Manage the proper set up of: bread station and coffee station
• Ensure that condiments are pre-portioned and the fridges are stocked with milk, cream, butter etc
• Assist with food running, ensuring that plates arrive to the proper guest (no auctioning off)
• Monitor food quality and presentation standards
• Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
• Be thoroughly familiar with the causes of food contamination and the methods of prevention
• Follow all food safety standards and systems
• Empty garbage, change linen bags and dispose of garbage and recycling
• Communicate to all Servers any comments or information provided by guests to ensure a positive, memorable experience
• Other duties or responsibilities as assigned or required
• Lead team by example to exhibit, encourage and motivate DRC's Values & Beliefs
JOB SPECIFICATIONS
Knowledge, Skills and Characteristics
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow colleagues as part of a team to provide exceptional service
• Prioritizing and completing multiple tasks simultaneously
• Participating in ongoing learning opportunities and enhancing their skills, abilities and professionalism for personal growth and development
• Strong interpersonal and problem solving abilities
• Able to utilize the freedom to go beyond and take initiative to resolve guest complaints and create loyalty
• An individual who poses an affinity for superior guest service and going beyond expectations
• Providing phenomenal guest experiences resulting in lasting memories for our guests
Education and Experience
• Minimum two (2) years serving experience in a fast-paced restaurant environment
• Hospitality degree/diploma and/or the equivalent in education and experience is an asset
• Smart Serve Certification a requirement
Working Conditions
• Restaurant environment where there is physical discomfort due to temperature, dust, noise, and the like
• Frequent lifting and carrying up to 50 lbs
• Standing and walking required for 100% of the work time
• Regular interruptions and multiple demands
• Must be able to work flexible hours including days, evenings, nights, weekends and holidays
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required.
Please respond to this email with your resume and your availability.
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