Company Description:

Swissport is the world's largest provider of ground and cargo handling services in the aviation industry. The company provides services on behalf of some 835 client-companies and handles around 230 million passengers and 4.1 million flights (movements) per year. The company operates around 133 warehouses and moves approx. 4.3 million tonnes of cargo. With a workforce of around 62,000 personnel, Swissport is active at more than 280 stations in 48 countries across five continents, and generates annual consolidated operating revenue of EUR 2.7 billion.

MISSION STATEMENT:

To provide the aviation industry with consistent and tailor- made solutions around the globe, for a better customer experience.

In order to achieve the goal of our mission, Swissport is focused on consolidating and strengthening our market position to ensure we are constantly driving industry innovation in key areas such as service, quality and reliability.

Swissport is a people-focused organisation – without our people we simply cannot meet our goals and achieve our vision. As such, we focus on the principles of sustainability and compliance, living by the “Three Ps”:

• People
• Professionalism
• Partnership

The ongoing professional development of the people within the Swissport family ensures that:

• We show respect towards our people and their values; we do not 
  compromise on safety and work with enthusiasm and enjoyment.
• We are pioneers; working constantly on achieving sustainable results, we creatively explore new options and improved solutions.
• Continually striving to exceed the expectations of our clients and our commitments, we deliver excellent service; in any place at any time.

BUSINESS POLICY

Swissport  is recognized as the benchmark in terms of value for money, customer dedication, and cost management. The company has established a global reputation for being a valued business partner, not only because of its financial resources and modern ground support equipment, but also due to its intangible assets, particularly management expertise and a brand name that stands for superior quality.