Company Description:

Providing support by calls/emails to claimants, understanding the medical claims thoroughly, creating documentation and processing non complex claims.

Responsibilities

• To handle claim assessment and control the process within TAT
• To analyze the case and trigger investigations wherever necessary
• To ensure appropriate scanning of claim documents for fraud check
• To respond to claimant queries / mails properly with prompt action
• To ensure client servicing, prompt reply, action initiation
• To ensuring payment of claim to the correct nominee/beneficiary
• To identify and mitigate the risk in discussion with manager

Qualifications:

• Bilingual (French/English) required.
• Good understanding of and experience with medical terminology and conditions
• University degree in Occupational Health, Psychology, Kinesiology or any related medical or rehabilitation field
• 1 to 2 years Healthcare background