In a world of beeps and clicks, Smile reminds us there is a human on the other side of every screen. Smile is the largest provider of loyalty programs in the world. They power the loyalty programs for over 40,000 eCommerce merchants, which have rewarded over 100 million people. These user numbers are growing rapidly, especially with the recent acceleration of eCommerce worldwide.
Above all, we strive to make people happy - from the merchant to their consumer, to our own team. The Smile team is globally distributed with employees in Canada, the USA, South America, EMEA, and APAC. We've been recognized as a "Best Place to Work" in Canada and look forward to expanding this on a global scale. As a business, we are in constant evolution and the same is true of our people. We’re here to support each other in our growth. We talk about our career & personal goals and lean into the diversity within our people for mentorship, tools and encouragement to grow.
Our Values:
Be Humble - think of the team before thinking of yourself. Find the solution that creates the most competitive advantage for our merchants, regardless of their source. Celebrate everyone’s wins as if they were our own and go out of our way to give others recognition.
Be Hungry - set hard goals, ask lots of questions and learn every day. Our drive to help others keeps us committed to infinite learning and taking initiative when no one is watching. We welcome ambiguity as it is an opportunity to leave our mark and understand autonomy and accountability go hand in hand.
Be Human - show empathy towards others and consider the impact of your decisions on others.
We know that Smile.io as a business is in constant evolution - the same is true of our people. We’re here to support each other in our growth, so we talk openly about our career & personal goals. With such a diverse team of people, we know we can offer you the mentorship, tools, and encouragement you need to grow.
About the Role:
The Head of Partnerships will be responsible for driving sales to expand our business by leveraging agency partnerships. This is a senior-level, individual contributor role and is ideal for someone who is eager to utilize their existing skills and experience to establish a successful partner (channel sales) program from the ground up. We are looking for a team member who excels in day-to-day activities such as building and maintaining agency partnerships, while also possessing the ability to strategize for the future. If you are passionate about partner management and have the knack for identifying and capitalizing on new business opportunities through partnership collaborations, then this role is perfect for you.
The ideal candidate will have experience in the ecommerce industries, specifically Shopify and/or BigCommerce as well as experience in SaaS. This role will be very hands-on in developing and supporting our agency partners, so a strong existing network is required
This role is fully remote, full time, in Eastern Standard Timezone.
